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Working hours and the working week

A working week looks like a universal thing until you schedule across two of them. The days differ, the hours differ, the lunch break may or may not count, and the arithmetic people do in their heads is usually a few hours out by the end of a month.

How many working days are in a year?

Around 260 in a Monday-to-Friday year, varying by one or two depending on how the calendar falls and whether it is a leap year. Public holidays then reduce it by another 8 to 15 depending on the country.

Is a lunch break counted as working time?

Usually not, if the person is free to leave. An unpaid half-hour break on a 9-to-5 day makes it a 7½-hour working day, which is why timesheets and calendars often disagree by a few hours a week.

What counts as full-time employment?

It varies by country and contract, commonly 35 to 40 hours a week. There is no universal definition, which matters when comparing a 35-hour French week with a 40-hour American one.

What is a compressed working week?

A compressed week packs the usual hours into fewer days, such as four ten-hour days. The hours are the same; the availability is not, which is what affects anyone scheduling with that person.

What is a four-day week?

A four-day week reduces the working week to four days, usually at full pay, either by compressing hours or by cutting them outright. For scheduling purposes the important part is which day is off, and it is not always Friday.

What are normal working hours in Spain?

Commonly 09:00 to 14:00 and 16:00 to 19:00, with a long midday break, though many offices have moved to a continuous day. Scheduling a Spanish meeting at 15:00 is scheduling it in the gap.

What are normal working hours in Japan?

Officially 09:00 to 18:00 with an hour for lunch, though actual hours are often longer. Meetings late in the local evening are more feasible there than in most of Europe, which is not the same as being welcome.

How do I calculate overtime?

Count hours above the contracted threshold — commonly 40 a week — and apply the contractual rate. Overtime is generally calculated weekly rather than daily, so a long Monday can be offset by a short Friday.

How many hours is 9 to 5?

Eight hours, or 7½ once a half-hour unpaid lunch is deducted. The phrase describes the span rather than the paid time.

How do I work out billable hours?

Record time against each piece of work as it happens rather than reconstructing it later, and round consistently — commonly to six or fifteen minutes. Reconstruction at the end of a week reliably undercounts.

What is a business day?

A business day is a weekday that is not a public holiday, and it is the unit most contracts and delivery estimates use. Which days count depends on the country, not on the sender.

Does a business day mean 24 hours?

No. 'Within two business days' means by the end of the second working day, so a request made on Friday afternoon is due Tuesday, not Sunday.

How do I calculate annual leave in hours?

Multiply the number of days by the contracted hours in a working day. For part-time staff, pro-rate by the fraction of full-time hours rather than by days, or the entitlement comes out wrong.

How do I account for working hours across time zones?

Record the hours in each person's own zone and convert only when comparing. Storing everyone's day in one zone makes the totals right but the human meaning wrong — nobody works 14:00 to 22:00 UTC, they work nine to five.

How many weeks are in a working year?

52 weeks, or about 46 to 48 once annual leave and public holidays are removed. Planning capacity on 52 is the most common cause of a plan that never fits.

What is capacity planning in hours?

Capacity planning is working out how many hours a person or team actually has available, after meetings, leave and holidays, before committing them to work. The gap between contracted hours and available hours is usually 30% or more.

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